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Is there Any Positive Effect of Offering No Performance Appraisal Feedback?

Department of Industrial Management, Korea Advanced Institute of Science and Technology, Taejon, South Korea

Wonjun Shin

Future Frontier Team, Biz. Consulting Unit, Samsung SDS Company Limited, Seoul, South Korea

So far researchers have regarded performance appraisal feedback as desirable and have examined feed back issues assuming that feedback is actually provided. The purpose of this article is to investigate whether there is any positive effect of offering no performance appraisal feedback. We studied if the inflated expec tation of employees' own performance appraisal affects the performance of the employee positively when the feedback is held back. The empirical results indicated that expectation was positively inflated and it made significant contributions to compliance with supervisor, job satisfaction and organizational commit ment. The results also showed that expectation of their supervisors' rating is a more significant indicator than the real appraisal rating itself in reviewing some employee attitudes like compliance with supervisor and organizational commitment. Several theoretical and managerial implications of the findings, including the importance of cultural difference, were also discussed.

Journal of Human Values, Vol. 6, No. 1, 15-27 (2000)
DOI: 10.1177/097168580000600102


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